Privacy Policy

1. Who is responsible for your data

The data controller is Nordic Food S.L. (trading as Marketing Group Málaga), CIF ESB93633055, Calle Cardos 2, 29018 Málaga, Spain. Email: support@newinspain.es.

2. What data we collect

• Forms: when you apply for a business listing, ask about advertising or request help (for example with an NIE or residency), we collect the details you enter (name, business name, email, phone, website, address, description, attached files and similar).
• Chat: if you use the chat on our site, we store the messages and any contact details you choose to give.
• Usage data: with your consent, anonymised statistics about how the site is used (pages visited, device, approximate location).
• Technical data: IP address and browser information, which our server and security systems log to keep the site safe.

3. Why we use it and on what legal basis

• To handle your business application, advertising enquiry or service request – steps prior to a contract / contract (Art. 6(1)(b) GDPR).
• To answer your questions by email or chat – legitimate interest (Art. 6(1)(f)).
• Statistics and marketing measurement – your consent (Art. 6(1)(a)), which you can withdraw at any time.
• Security, backups and fraud prevention – legitimate interest (Art. 6(1)(f)).
• Accounting and invoicing for paid listings – legal obligation (Art. 6(1)(c)).

4. Services we use

• Google Analytics (via Google Site Kit) – website statistics, only with consent.
• Meta Pixel – measuring our Facebook/Instagram campaigns, only with consent.
• Complianz – manages your cookie choices.
• Omniflow – our website chat.
• Gravity Forms – our contact and application forms (data stored on our own server in the EU).
• Embedded content such as YouTube videos and Google Maps, which may set cookies when loaded.
• GTranslate – optional translation of the site.
• Wordfence – security and firewall (logs IP addresses).
• UpdraftPlus – website backups stored on Google Drive.
• Our hosting provider – stores the website and its data within the EU.

Some of these providers (for example Google and Meta) may transfer data outside the EU. Such transfers are covered by the EU–US Data Privacy Framework or Standard Contractual Clauses.

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5. How long we keep it

• Business listings: while your listing is active, plus up to 12 months after it ends.
• Enquiries, service requests and chat messages: up to 24 months.
• Invoicing records: as long as Spanish tax law requires (normally 6 years).
• Statistics: according to the settings of Google Analytics (max. 14 months).

6. Your rights

You have the right to access, rectify, erase, restrict and object to the processing of your data, the right to data portability, and the right to withdraw consent at any time. Email support@newinspain.es and we will reply within one month.

If you are not satisfied, you can complain to the Spanish Data Protection Agency (AEPD) at www.aepd.es.

7. Cookies

Read more in our Cookie Policy. You can change your choices at any time via Cookie settings.

8. Changes

We may update this policy when our services change. The date at the top shows the latest version.